Verde Privacy Policy

Last updated: April 16, 2026

At Verde, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID during registration and verification for KYC and age confirmation.[2][5] Financial details including payment methods, transaction history, and source of funds are gathered for deposits, withdrawals, and AML compliance under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.[1][3] We also collect gaming activity data like betting patterns and session duration, plus technical data such as IP address, device information, and cookies from platform usage.[2][5]

How We Use Your Information

Your information is used to create and manage accounts, process payments, and provide gaming services in line with Australian gambling regulations.[2][3] We utilise it for identity verification, fraud prevention, responsible gambling monitoring, and personalising your experience with game recommendations.[1][5] Data supports customer support, marketing communications (with consent), and regulatory reporting to bodies like AUSTRAC.[3][4]

Information Sharing

We share personal information only as required by Australian law, such as with regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act 2006.[1][3] Disclosures may occur to service providers like payment processors and identity verifiers, bound by confidentiality agreements and the APPs; we do not sell your data.[1][2][3]

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access or breaches.[2][4] Regular security audits, firewalls, and compliance with APPs ensure data integrity and confidentiality.[3][4] In case of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner as required by law.[2]

Your Rights

Under the Privacy Act 1988 and APPs, you have rights to access, correct, or delete your personal information, and to withdraw consent for non-essential processing.[2][4] You may request details on data sharing or restrict processing; we provide procedures to exercise these rights promptly.[2][4] For complaints about privacy breaches, contact us or the Office of the Australian Information Commissioner.[4]

Cookies and Tracking

We use cookies and similar technologies to track usage, enhance security, and personalise your experience on our platform.[2][5] These collect technical data like IP addresses for analytics and fraud detection, in compliance with Australian privacy laws.[3] You can manage cookie preferences through browser settings.

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer.